Illustration for “The Texanist” (Reprinted with permission of Texas Monthly.) Q. “A few months ago I was flying out of the Austin airport on the way to my honeymoon. As I reached the front of the security line, I realized that I had mistakenly left my pocketknife — a gift from my new bride — in my carry-on bag. My only options were trashing it or using an automated kiosk, run by a company in North Carolina, to have the knife mailed back to my house. I’ll spare you the long, frustrated details, but suffice it to say, 83 days have passed, and I still haven’t received my beloved knife. The company in ques-tion has offered little help. Can you?”